Key Account Manager (H/F)

(Full Time / Permanent Contract)

Location : Sandweiler, Luxembourg
 


To apply, please send your CV and cover letter to: 

job@tsume-art.com

Key Responsibilities : • Identify, prospect, and develop new key accounts within specialist retail, cultural and leisure chains, as well as national and international distributors; • Map client decision-making structures to optimize the sales approach; • Manage and grow an existing portfolio of key accounts by building long-term, strategic partnerships; • Act as the primary point of contact for key accounts on all commercial and contractual matters; • Negotiate pricing conditions, volumes, assortments, national listings, and promotional operations; • Lead framework agreements and ensure their effective operational implementation; • Present, promote, and roll out PVC product ranges (new releases, exclusives, product launches) to key accounts; • Develop tailored commercial offers aligned with the constraints of mass retail (MOQs, margins, logistics, supply chain); • Coordinate product launches in close collaboration with internal teams; • Monitor performance indicators (revenue, margins, volumes, sell-in / sell-out); • Analyze account performance and propose corrective action plans; • Provide regular, structured reporting to the Sales Management team; • Share market insights and customer feedback (trends, consumer behavior, competition); • Conduct active market monitoring of the PVC / collectibles sector, retail best practices, and competitors; • Identify new business development and growth opportunities. Profile : • Proven expertise in B2B sales techniques and key account negotiation; • Excellent knowledge of organized retail distribution channels, buying groups, retail chains, and key industry players; • Strong and actively maintained professional network among key account decision-makers; • Significant experience in launching new product ranges; • Ability to build and deploy a listing, in-store visibility, and commercial activation strategy (promotions, POS materials, special operations), subject to validation by the Sales Manager; • Strong numerical and financial mindset: contribution to business plan development, margin tracking, and sales forecasting; • In-depth knowledge of products, customers, and the market, with strong analytical skills to assess trends and consumer behavior; • Proficiency in Odoo ERP is a plus; • Strong command of Microsoft Office Suite (advanced Excel, PowerPoint, reporting); • Excellent interpersonal skills and strong anticipation abilities, with the capacity to influence and build sustainable partnerships; • Strong listening skills, organizational abilities, and prioritization skills in a fast-paced environment; • Ability to work cross-functionally with marketing, logistics, finance, and production teams; • Proactive, solution- and results-oriented mindset focused on developing and optimizing key account performance; • Proven resilience to stress, particularly in strategic launches, high-pressure negotiations, and ambitious targets; • Fluent French and English required; any additional language is an asset; • Willingness and availability for frequent travel to key accounts and distribution networks.