Luxembourg

Key Account Manager (M/F)

Full Time / Permanent Contract

Location: Sandweiler, Luxembourg


To apply, please send your CV and cover letter to: 

job@tsume-art.com

Missions:

- Identify, prospect, and develop new key accounts within specialty retail, cultural and leisure chains, and national and international distributors;- Map decision-making networks at client organizations to optimize the commercial approach;- Manage and develop an existing portfolio of key accounts by building lasting partnerships with strategic customers;- Act as the main point of contact for key accounts on all commercial and contractual matters;- Negotiate pricing conditions, volumes, assortments, national listings, and promotional operations;- Lead framework agreements and ensure their proper operational execution;- Present, promote, and roll out PVC product lines (new releases, exclusives, launches) to key accounts;- Build commercial offers tailored to mass-market retail constraints (MOQ, margins, logistics, supply);- Work on product launches in coordination with internal teams;- Track performance indicators (revenue, margins, volumes, sell-in / sell-out);- Analyze performance by account and propose corrective action plans;- Provide regular and structured reporting to the sales management team;- Report back market needs and expectations (trends, customer behavior, competition);- Maintain active monitoring of the PVC / collectibles market, mass-market retail practices, and competitors;- Identify new commercial development and growth opportunities.

Profile:

- Proven mastery of B2B sales techniques and key-account negotiation;- Excellent knowledge of organized retail channels, purchasing centers, store chains, and key players in the sector;- Solid and actively maintained professional network of key-account decision-makers;- Significant experience launching new product lines;- Ability to build and roll out a listing strategy (under Sales Manager validation), in-store visibility, and commercial activation (promotions, POS materials, special operations);- Strong business-numbers mindset: contributing to business-plan development, margin tracking, and sales forecasting;- Very good knowledge of products, customers, and the market, with the ability to analyze trends and consumer behavior;- Knowledge of Odoo ERP is a plus;- Strong command of the Office suite (advanced Excel, PowerPoint, reporting) is required;- Excellent interpersonal skills and strong anticipation abilities; you know how to persuade and establish lasting partnerships;- Sharp listening, organization, and prioritization skills in a fast-paced environment;- Ability to work cross-functionally with marketing, logistics, finance, and production teams;- Proactive, solution- and results-oriented in the development and optimization of commercial performance for key accounts;- Proven stress resistance, particularly in strategic launch contexts, tense negotiations, and ambitious objectives;- Fluent French and English required; any additional language is an advantage;- Mobility and availability for frequent travel to key accounts and distribution networks.