Defect & Breakage

IMPORTANT: The category Defect & Breakage applies only to statues. The Artbox and Brownbox are not returned or repaired.

If upon receipt of a product ordered on our site, you notice defects and/or breakage, please open a ticket with our support service as follows, within the warranty period:

> Category: Defect & Breakage

> Subject: Breakage

> The attached pictures are mandatory to submit your ticket.

Open a Ticket

Our agents will get back to you as soon as possible to tell you what to do.

If the product was ordered from a reseller, please contact them directly.

Do not hesitate to consult the Warranty section for more information or a reminder on this subject.