How can I follow up my orders once they are shipped
TNT : You could follow up your orders by using this link https://www.tnt.com/express/fr_lu/site/home.html. Do not forget to choose the country you are living in (upper right on the website).
DHL : You could follow up your orders by using this link http://www.dhl.com/en/express/tracking.html.
UPS : You could follow up your orders by using this link https://www.ups.com/WebTracking/track?loc=fr_fr
WELTER : there is no tracking number available for this carrier.
I’m still waiting for my orders. When will they be shipped to me?
If you are referring to a pre order product, you could check the releases dates on our timeline thank to this link XXXX
If you are referring to in-stock products that have not been delivered already, please contact Vanessa Saintot.