Prices displayed do not include VAT

The display of VAT has changed on our website Tsume-art. By now, the prices are indicated excluding VAT on the product sheets. The tax, relating to the country of receipt, will be added to the amount of the product before payment, once the item has been inserted into the shopping cart and the delivery address entered. When purchasing, you will therefore see the final price of the product, including VAT.


According to new EU customs regulations, in exceptional cases, you may be required to pay VAT upon receipt of your order, under the laws of your country. In this case, please contact our support service in order to obtain a refund of the amount paid as VAT.

Delivery Times Update

Hi everyone !

Here we are to inform you of the progress of current and future deliveries of your various HQS and HQS + by Tsume statues!

Some of our customers are questing update  about the delivery times of their orders and we wish to keep you informed via our blog! The summary table of deliveries of all statues is up to date, for a better following up on deliveries! (See table below)

Why do we have delays ? What will happen in this case?

Our table allows you to to see where you order is standing over an estimate period of time.

 In order to understand the reasons of delays , or simply inform you about the respect of deadlines, a production point will be updated very regularly on our blog, for each of our statues in production and / or delivery.

As you already know, the quality control is a crucial step and that we hold dear to our heart, being in the constant improvement of our collection statues! Because we want to make the unboxing of your parcel an exceptional moment just as much as when you unwrap the content! Our goal is to grant satisfaction and be up to the expectations of all our customers !

Moreover, know that the activity has already picked up on the hats wheels, as you can see above.

To  thank you for your trust , we are currently working on a compensation system in case of missed delivery times, this system will be communicated in a near future !

We also remind those who do not want to lose a crumb of it to follow us on social networks! We will publish very soon new unboxing videos to accompany each of your collection statues!

See you soon for the next update!


Green = on time    Orange = is being delivered       Red = late

Private customers  Deliveries Table

Professionals Deliveries Table

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