Prices displayed do not include VAT

The display of VAT has changed on our website Tsume-art. By now, the prices are indicated excluding VAT on the product sheets. The tax, relating to the country of receipt, will be added to the amount of the product before payment, once the item has been inserted into the shopping cart and the delivery address entered. When purchasing, you will therefore see the final price of the product, including VAT.

Remark

According to new EU customs regulations, in exceptional cases, you may be required to pay VAT upon receipt of your order, under the laws of your country. In this case, please contact our support service in order to obtain a refund of the amount paid as VAT.

Good evening all,

In order to cope with the present situation resulting from the Covid-19 - Coronavirus crisis and in compliance with the resulting government directives, the company Tsume made the decision to stop its shipments for an indefinite period.

This concerns not only the dispatch of our products but also the treatment of after-sales service.

In fact, our logistics partner , handling storage and preparation of shipments was requisitioned by the Luxembourg government in order to dispatch essential medical supplies across the various centers of the country. This measure is of course a priority and we do have to support them.

The whole Tsume team is currently mobilized to find the most suitable solutions for this exceptional situation. We will of course keep you informed of the latest developments, whether through our social networks or via a newsletter.


All the Tsume team wish you and your loved ones courage to get through this difficult period as well as possible.

We also wish to demonstrate our support for to the health personnel who are at the front line facing this crisis.


Wish you good health and take care of yourselves,

Tsume Team


About this post

by
Admin Person
date
18/03/2020